The Anderson County Bicentennial Parade commemorates 200 years of local history in a lively and welcoming setting. Community members are encouraged to participate and enjoy the celebration. There is no entry fee, and all participants should align with the Bicentennial theme. Date & Time: Sunday, October 4, 2026, at 3:00 p.m. Location: Main Street, Downtown Anderson Parade Detail | Guidelines & Applications: 
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    Animal Control Environmental Enforcement Litter Road Issues
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Pay Online
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Environmental & Code Enforcement

How to File a Procedural Complaint

Environmental & Code Enforcement

How to File a Procedural Complaint

The Anderson County Code and Environmental Enforcement and its members are aware of the important responsibilities and duties they have as public servants. We operate under the constitutional guarantees afforded to everyone and under the laws that govern us all. In addition, we must maintain trust and integrity within the community we serve. As an organization, Code and Environmental Enforcement work diligently to provide the highest level of quality service.

Code and environmental enforcement is a complex and important responsibility in today’s community, and we recognize that there may be times when concerns arise or expectations are not met. The courteous receipt of complaints, along with a thorough and impartial investigation and fair resolution, are essential to maintaining the high level of service we strive for and the confidence of our community.

Citizen participation in the complaint process is critical to achieving these goals. We are committed to accepting and investigating complaints regarding the actions and performance of any member of Code and Environmental Enforcement.

Understanding the Process

A complaint may be filed with the Anderson County Code and Environmental Enforcement by calling (864)260-1062 and asking to speak to the Director of the Code and Environmental Enforcement, or in person at Anderson County Code and Environmental Enforcement Office. We have developed a “Complaint and Inquiry Form” that will guide you in supplying the information generally needed for us to conduct an effective investigation. The form is available in person at the Anderson County Code and Environmental Enforcement Office.

If you need assistance in filling out the form or want to speak with someone personally about your complaint, request to speak to an officer.

If you want to make a complaint in person but are not able to travel to the Code and Environmental Enforcement Office, or not comfortable doing so, contact the Agency at 864-260-1062.

Whichever method you choose to file your complaint, please provide all information you have that would assist us in the investigation, including:

  • Date, time and location of the incident.
  • Names, badge numbers, and/or car numbers of the personnel involved.
  • Names, addresses, and phone numbers of any witnesses.

The Interview

A supervisor (or appointee) may review your complaint with you, either in person or by phone. There are occasions when the complaint actually involves another agency or where the supervisor may be able to explain the actions of our personnel to your satisfaction. In those cases, if you are satisfied with the explanation or assistance provided, then the matter will go no further.

However, if the complaint is not resolved, it will be evaluated further by the Director of Code and Environmental Enforcement and appropriate action will be taken.

The Investigation

The Director of Code and Environmental Enforcement will review all complaints that are not resolved to the complainant’s satisfaction and decide on a course of action. You may be asked for further information and/or to provide a sworn statement during the course of an investigation.

How Long Does the Process Take?

The Code and Environmental Enforcement generally requires that complaint investigations be completed within 15 days of receipt of the complaint. The Director of Code and Environmental Enforcement may extend that time due to circumstances that prevent completion of the investigation, such as difficulties in locating witnesses or evidence. You may contact the department at any time while your complaint is pending to check on the status of your complaint.

What Happens After the Investigation is Complete?

The Director of Code and Environmental Enforcement will review each complaint investigation. After reviewing the case, the Director of Code and Environmental Enforcement will decide if the facts and evidence warrant disciplinary charges against a member of the department or if other corrective action should be taken. For example, even if charges are not brought, the Director may decide that an officer should receive additional training or that department policies or procedures underlying the complaint should be changed.

What if a Member is Found to be in Violation of Department Rules, Procedures or Policies?

In the event that a supervisor or appointee of the Director handles a complaint, he/she will provide the Director of Code and Environmental Enforcement with his/her recommendations for any discipline or corrective action, based on the conduct involved and any charges brought. Depending on the severity of the violation, a range of penalties may be imposed, including written reprimand, suspension without pay, or termination from employment. Other corrective actions include re-training or counseling by supervisory or command staff. The Director is the final departmental authority for discipline.

Your Rights After the Investigation

You will be notified of the findings and disposition of your complaint. Please be sure to keep the Agency informed of any change in your address or contact information. If you are dissatisfied with the disposition of your complaint, you may make an appointment with the Director of Code and Environmental Enforcement to discuss the complaint disposition.

Policy

Anyone who files a complaint against a member of the Department shall be treated with courtesy and respect. Notwithstanding the fact that a complaint has been filed, NO MEMBER OF THE AGENCY SHALL FAIL TO PROVIDE OR TO CONTINUE TO PROVIDE PROFESSIONAL AGENCY SERVICE AT ALL TIMES TO THE COMPLAINANT AND OTHERS INVOLVED IN THE COMPLAINT PROCESS. NO MEMBER OF THE DEPARTMENT SHALL IMPROPERLY ATTEMPT TO DISSUADE SOMEONE FROM FILING A COMPLAINT OR RETALIATE AGAINST A COMPLAINANT OR WITNESSES. Any violation of these policies should be reported directly to the Director of Code and Environmental Enforcement.

Where to Find Us

You can find the Anderson County Code and Environmental Enforcement Office at the Courthouse Annex, 401 East River Street, Anderson, SC 29624. When you arrive, just check in with the security officer—they’ll be happy to point you in the right direction!

Code and Environmental Enforcement - Procedural Complaint

Code and Environmental Enforcement - Procedural Complaint

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Matthew Stipe
(864)260-1062
AC_Env_Enforcement@andersoncountysc.org
Office Address

401 East River Street, Anderson, SC 29624

Mailing Address

PO Box 8002, Anderson, SC 29622

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Matthew Stipe
phone (864)260-1062
email AC_Env_Enforcement@andersoncountysc.org
Office Address

401 East River Street, Anderson, SC 29624

Mailing Address

PO Box 8002, Anderson, SC 29622

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